Sterile water containing 0.9% benzyl alcohol, which acts as a bacteriostatic preservative. TrueBAC is sold as a laboratory reagent for research use only.
FAQ
Straight answers.
Can’t find it? Email support@truebac.com — a person replies within one business day.
No. TrueBAC is sold for research and laboratory use only. It is not intended for human or animal injection, consumption or any clinical use.
An independent ISO 17025 laboratory we do not own. Each lot is tested for sterility (USP <71>), bacterial endotoxin (USP <85>), particulate matter (USP <788>), benzyl alcohol assay and pH.
Scan the QR code on the label, or type the lot number printed under LOT into the Certificates page. Every lot we have ever released is archived there.
Orders placed before 6 PM Central, Monday through Friday, ship the same day from Los Angeles, California with tracking. Most US addresses receive in 1–3 business days. Free shipping on 5-packs and above.
Follow the storage conditions and expiry printed on your vial. Contact support@truebac.com with your lot number if you need product-specific handling information.
Unopened vials in original packaging can be returned within 30 days for a full refund. Opened vials cannot be returned; if a lot ever has a quality issue we replace it at no charge.